Customer Managed Services

Tags: Customer Managed Services, managed services

Customer Managed Services

We use the term 'Customer Managed Services' for when we wrap up customer environment support work into an going commercial arrangement for a fixed fee. This is critical to ensure you have the top experts on tap for when you need them most. These services are best shaped to include proactive and reactive work activities.

Since Interprit are experts in the use of specific Microsoft technologies and can provide managed services for your environments, we offer a range of services to shape to your specific managed services need. These include:

  1. Periodic Health Checks
  2. Automated environment monitoring
  3. Event driven alerting for unexpected problems
  4. Environment diagnostics and performance measurement
  5. 3rd level support for your environment
  6. 2nd level support training